Dresses for Sale Online with Blazers & Party Looks | Oushaman > FAQ

FAQ

1. Are you a manufacturer or trading company? Where are you located?
We are a professional women's fashion manufacturer and supplier integrating design, production, and sales. Our company is located in Dongguan, China, and we specialize in dresses, evening gowns, and fashion apparel.
2. What products do you mainly supply?
We mainly supply women's dresses, including evening dresses, party dresses, cocktail dresses, prom dresses, casual dresses, and seasonal fashion styles. We also offer selected blazer and fashion suit styles.
3. Do you support retail and wholesale orders?
Yes. We support both retail (B2C) and wholesale (B2B) orders. Whether you need one piece or bulk purchasing, we can serve your needs.
4. Do you offer OEM / ODM customization?
Yes, we support OEM and ODM services, including custom labels, packaging, logo printing, and style customization for bulk orders.
5. Do you offer OEM/ODM services for US clients?
Yes, we provide full OEM/ODM services. As a professional manufacturer, we respect intellectual property and are in the process of registering our own trademark (Oushaman™) in the US. You can trust us with your designs and brand manufacturing.
6. What is your minimum order quantity (MOQ)?
For retail orders, there is no minimum order quantity. For customized or wholesale orders, the MOQ usually starts from 30 to 100 pieces depending on the design and production requirements.
7. Can I order samples?
Yes. Sample orders are available so you can check quality, fabric, and sizing before placing bulk orders.
8. How do I choose the correct size?
Please refer to the size chart on each product page before ordering. If you are unsure, feel free to contact our customer service team for size recommendations.
9. What materials are used in your products?
Our products mainly use high-quality polyester, chiffon, satin, mesh, lace, and blended fabrics, depending on the design and style.
10. How long does shipping take?
Retail orders usually take 7 to 15 business days depending on the destination. Wholesale or custom orders may take 15 to 45 days, including production time.
11. Which countries do you ship to?
We ship worldwide, including the United States, Europe, Australia, the Middle East, and many other regions.
12. What payment methods do you accept?
We accept major credit cards, PayPal, and other secure online payment methods available at checkout.
13. Can I return or exchange products?
Yes. If there is a quality issue or sizing problem, please contact us within the return policy period for assistance.
14. Can I get products not shown on the website?
Yes. For B2B customers, we can provide additional catalogs and recommend new collections that may not yet be listed online.
15. Can you provide product catalogs?
Yes. Please contact our sales team or leave your email address, and we will send you our latest catalog.
16. Do you offer discounts for bulk orders?
Yes. We offer tiered pricing and exclusive discounts for wholesalers and long-term partners.
17. How can I contact Oushaman?
You can contact us via email, live chat, or the contact form on our website. We usually reply within 24 hours on business days.