Return & Refund Policy
We want you to be completely satisfied with your purchase. If you need to return or exchange an item, please review our policy below.
Return Eligibility
Items may be returned within 14 days of delivery if they meet the following conditions:
- Unused, unworn, and unwashed
- In original packaging with all tags attached
- No signs of wear, damage, or alterations
Non-Returnable Items
The following items are not eligible for return or exchange:
- Customized, OEM, or personalized products
- Final sale or clearance items
- Worn, washed, or damaged items caused by customers
- Items without original tags or packaging
Return Shipping
For returns due to non-quality reasons (such as size issues, change of mind, or personal preference), customers are responsible for return shipping costs.
Original shipping fees are non-refundable.
Damaged or Incorrect Items
If you receive a defective, damaged, or incorrect item, please contact us within 48 hours of delivery with clear photos or videos for verification.
After confirmation, we will offer one of the following solutions:
Refund Processing
Refunds will be processed after returned items pass inspection.
Please allow 5 to 10 business days for the refund to appear in your original payment method after approval.
Need Help with a Return?
If you have questions about our return policy or need assistance with a return request, our customer service team is here to help.
Contact Us
